Capstone Partners served as exclusive financial advisor to Support Services Group in securing debt financing from Amarillo National Bank and 327 Partners for the acquisition of Great Falls Marketing.
Support Services Group is a leading, U.S.-based, customer management-centric business process outsourcing (“BPO”) organization specializing in high-touch, omnichannel support services delivered via an on-shore / near-shore model from eleven locations in the U.S., Canada and Dominican Republic.
Great Falls provides inbound sales, customer care, brand ambassador and fulfillment services to clients in the Health, Beauty, Home Goods and Wellness verticals.
The Great Falls transaction represents Support Services Group’s sixth acquisition, adding significant scale and three additional U.S.-based support center locations to the platform.
Amarillo National Bank is a private bank providing commercial and personal banking services to business and individuals throughout Texas. 327 Partners is a middle market-focused private investment entity based in San Antonio, Texas.
