Privacy Policy

Your privacy is important to us. This policy applies to personal information we collect from you when you use this site.

Information We May Collect from You

We may collect and process the following information about you:

  • Personal information that you provide to us, such as when you fill out a contact or web form,
  • Information that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site, and the pages you visit, traffic, and location data.

We may also ask you for information if you experience problems when using this site.

If we have an existing relationship with you, and we can identify you from information obtained or provided by your use of the site, we may associate those sets of information, for example to enable us to respond to a query you have submitted.

How We Use Your Information

We’ll only use your information where we have your consent, or we have another lawful reason for using it. Unless we say otherwise below, we’ll use your personal information on the basis that it’s within our legitimate interests in operating and maintaining the site and providing you with site functionality and related services. We use information provided or obtained via this site to:

  • respond to your queries (for example, if you’ve asked a question or submitted a comment via the site)
  • provide you with information, products or services you have requested or which we feel may interest you, unless you tell us otherwise
  • carry out our obligations from any contracts entered between you and us
  • allow you to participate in any interactive features of the site
  • notify you about changes to the site
  • ensure site content is presented in the most effective manner for the device you’re accessing it from
  • undertake data analytics to learn more about how you and others interact with this site and with our advertising
  • detect and prevent misuse or abuse of this site or our services

We also use information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that CAPSTONE PARTNERS Group companies are subject to.

Who We’ll Share Your Information With

We may share your information to provide you with products or services you’ve requested (for example, if they’re not provided by the CAPSTONE PARTNERS entity operating this site), if we have a legitimate interest in doing so (i.e. to manage risk, verify your identity, to combat fraud, abuse of our site or services), or where you’ve agreed to us doing so.

We may share your information with others including other CAPSTONE PARTNERS group companies and any of our service providers, anyone else whose products and services you’ve requested, anyone who we’re under an obligation to disclose information to or where it’s in the public interest, for example to prevent or detect fraud, abuse of our site or services).

IP Addresses

We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Cookies

We use cookies and similar technologies to distinguish you from other users of this site, to improve your experience when accessing this site, and to improve the site. Detailed information on the cookies we use and the purposes for which we use them are set out in our Cookie Policy.

How Long We’ll Keep Your Information

We keep your information in line with our data retention policy. For example, we’ll normally keep correspondence for a period of six months. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as dealing with any enquiries.
We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes, i.e. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don’t need to retain information for this period of time we may destroy, delete or anonymize it more promptly.

Your Rights

You have a number of rights in relation to the information that we hold about you. These rights include:

  • the right to access information we hold about you and to obtain information about how we process it;
  • in some circumstances, the right to withdraw your consent to our processing of your information, which you can do at any time. We may continue to process your information if we have another legitimate reason for doing so;
  • in some circumstances, the right to receive certain information you have provided to us in an electronic format and / or request that we transmit it to a third party;
  • the right to request that we rectify your information if it’s inaccurate or incomplete;
  • in some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it;
  • the right to object to, and to request that we restrict, our processing of your information in some circumstances. Again, there may be situations where you object to, or ask us to restrict, our processing of your information but we’re entitled to continue processing your information and / or to refuse that request.

You can exercise your rights by contacting us or to the data protection regulator in the country where you live or work.

How We Keep Your Information Secure

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

More Details About Your Information

If you’d like further information on anything we’ve said in this Privacy Notice, contact us at 176 Federal Street, 3rd Floor, Boston, MA 02110 addressed ‘for the attention of the COO’.

This Privacy Notice may be updated from time to time, and you’ll always be able to find the most recent version on this site.

Last updated: March 2021

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